At RouteVeda Travels, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services.
1. Information We Collect
When you use our services or contact us, we may collect the following information:
- Name and contact details (phone number, email address)
- Pickup and drop locations
- Travel dates and booking details
- Any additional information you voluntarily provide
We only collect information that is necessary to provide you with a smooth and efficient travel experience.
2. How We Use Your Information
Your information is used to:
- Process and confirm your bookings
- Communicate with you regarding your trip
- Provide customer support and assistance
- Improve our services and customer experience
- Send important updates related to your booking
We do not use your data for any unrelated purposes.
3. Data Protection and Security
We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. Your data is stored securely and accessed only by authorized personnel.
However, while we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure.
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties.
Your information may only be shared in the following cases:
- With drivers or service providers to fulfill your booking
- If required by law or legal authorities
- To protect our rights and safety
5. Cookies and Tracking
Our website may use basic cookies to enhance user experience. Cookies help us understand website usage and improve functionality.
You can choose to disable cookies through your browser settings.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
7. Your Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Opt out of communications at any time
To exercise these rights, you can contact us directly.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with updated information.
9. Contact Us
If you have any questions regarding this Privacy Policy, feel free to contact us:
RouteVeda Travels
Address: 6136/5, Santushti Apartments, D-6, Vasant Kunj, New Delhi, 110070
Phone: +91 9717174202, 7011050955
Email: routevedatravels@gmail.com
